FAQ's

Infection Prevention Glossary

1Pathogen

Commonly known as germs, pathogens are microorganisms that can cause disease. Pathogens can be viruses, like influenza (seasonal flu) or Coronavirus, bacteria like Staphylococcus and MRSA, or even fungi, such as nail fungus or athlete’s foot.

2Disinfectant

A disinfectant is a product that kills pathogens, such as bacteria, viruses or fungi, on a surface. Disinfecting surfaces in salons and spas is a critical step in preventing the spread of pathogens that can cause infection.

3Sanitizer

A sanitizer is a product that reduces the amount of bacteria on a surface to a safe level, as determined by public health or other standards. Sanitizers does not kill viruses or fungi, and cannot be used in place of a disinfectant to prevent infection in salon and spa environments.

4Contact time

No disinfectant kills everything instantly – every product has what is known as a “contact time”, which is the length of time that the surface must remain wet to be effective. Rejuvenate’s contact time can be found on the product label. If the surface isn’t staying wet for the length of the contact time, you’re not disinfecting!

5Hospital Grade

While there are many disinfectants on the market, hospital-grade disinfectants are products that meet the standards to be used in healthcare settings, with proven effectiveness against important bacteria. Consumer products may be okay for home use, but professional settings such as salons and spas should rely on disinfectants, like Rejuvenate, that are trusted in healthcare.

6EPA-registered

Surface disinfectants in the United States are registered with the Environmental Protection Agency (EPA). The EPA reviews each product to make sure that its claims are backed up by third-party data, and assigns an EPA registration number. If a product doesn’t have an EPA registration number on its label, it is not approved for disinfecting your surfaces!

7High-Level Disinfectant

High-level disinfectants are solutions formulated specifically for soaking tools that carry a higher risk of infection. In salon and spa environments, this includes tools that might accidentally break or cut the skin during use, such as nail clippers, nippers and cuticle pushers. Even if there is no visible cuts or bleeding, small breaks in the skin from these tools can lead to a higher risk of infection. Soaking these tools in a high-level disinfectant, like Prevention HLD8, goes above and beyond the requirements of most state guidelines to disinfectthem between clients. Unlike surface disinfectants, high-level disinfectants are registered with the FDA rather than the EPA.

8Safety Data Sheet (SDS)

Safety Data Sheets (SDS) are documents that communicate important safety information about a product to its users. OSHA standards require that SDSs are provided by employers whenever handling chemicals that may be hazardous. However, it is a good practice to have SDSs on hand even if the product is not hazardous. A disinfectant’s SDS will contain instructions on how to safely apply, store and dispose of the product, highlighting any precautions to be aware of.

Product Information

1What is Accelerated Hydrogen Peroxide?
Accelerated Hydrogen Peroxide®, also known as AHP, is a patented technology that powers Rejuvenate and Prevention HLD8 disinfectants. The only active ingredient in AHP is low levels of hydrogen peroxide, which are combined with other commonly-used safe ingredients to boost its efficacy and speed. This results in a solution that is powerful enough to kill tough pathogens on your tools, without compromising on safety to you, your clients or the planet.
2What makes Rejuvenate different than other disinfectant products?

Many commonly-used disinfectant chemistries in salons and spas are slow-acting, ineffective in real world conditions, and have harsh safety profiles, causing irritation and other health effects. Rejuvenate kills tough pathogens in as little as one minute, while remaining non-corrosive and non-irritating to eyes and skin. With Rejuvenate, you can quickly and easily disinfect between clients, without compromising on safety – to yourself, your clients, or the surfaces and tools you need to do your job.

3What pathogens does Rejuvenate kill?

Rejuvenate is effective against a wide range of pathogens that matter most to your business. This includes hard-to-kill viruses, bacteria such as Staphylococcus and MRSA, and nail fungus. Rejuvenate meets the OSHA standards for disinfecting against bloodborne pathogens, with claims against HIV and Hepatitis B&C.

Rejuvenate Wipes and Ready-to-Use liquid are tuberculocidal. For a full list of claims for each Rejuvenate product, please refer to the reference sheet:

4How do I use Rejuvenate?

Rejuvenate can be used to disinfect quickly and effectively throughout your facility, following just three simple steps:

  1. Make sure any visible dirt or debris has been removed from the surface before applying Rejuvenate. Thoroughly wet the surface with Rejuvenate.
  2. Allow the surface to remain visibly wet for the contact time. *Refer to the label or reference sheet for a full list of contact times for each product.
  3. Leave to air dry. If desired, you can wipe excess solution with a clean cloth after the contact time has been reached.
5Do I need to wear personal protective equipment (PPE) when using Rejuvenate?

Rejuvenate is non-corrosive and non-irritating to eyes and skin, and is not associated with any other health hazards. As a result, no PPE is required when using Rejuvenate. However, wearing gloves is recommended as a good practice to prevent cross-contamination when disinfecting. Gloves are also required when handling Rejuvenate Concentrate (i.e. when preparing your solution).

6What is the difference between Rejuvenate Concentrate and Rejuvenate Ready to Use?

Rejuvenate™ Concentrate is an EPA-registered surface disinfectant, which is designed for use on a wide range of surfaces throughout your facility. This might include footbaths, workstations, counters, reception areas and other large surfaces. The concentrated product is designed to be diluted at a ratio of 1:16, and should be allowed to remain wet on the surface for a contact time of 5 minutes.

 In addition to the concentrate, we also offer Ready to Use spray and Wipes within the Rejuvenate™ portfolio of products. These products are based on a different chemical formulation than the concentrate, so they do not require any dilution. These products are designed to quickly and conveniently disinfect high-touch areas and surfaces between clients and throughout the day in just 1 minute.

7What is the shelf life of Rejuvenate?

The shelf life of Rejuvenate Ready to Use liquid and Wipes is 3 years, both unopened and after opening. The shelf life of Rejuvenate Concentrate is 3 years – diluted concentrate solution has a shelf life of 90 days once prepared.

8How do I dilute Rejuvenate Concentrate?

Rejuvenate Concentrate is designed to be diluted in water, providing an economical option for disinfecting large surfaces. To prepare your solution, mix one part Rejuvenate Concentrate with 16 parts of water – or, 2 oz. Rejuvenate Concentrate with 32 oz. water. This will give you a 1:16 dilution, which is required for disinfecting. Make sure to label any secondary bottles you use for your diluted solution, and avoid topping up bottles before they run out, to avoid using expired solution.

9What surfaces and tools can Rejuvenate be used on?

Rejuvenate is compatible with a wide range of commonly-used materials, including stainless steel, laminate, porcelain, ceramics, high & low density plastics, acrylics, resins and silicon rubber, among others. Rejuvenate is ideal for use on:

  • Chairs/stools
  • Countertops
  • Door handles
  • Drying stations
  • Facial equipment
  • Hot towel cabinets
  • Mag lamps and table lamps
  • Massage cups and stones
  • Non-circulating footbaths
  • Oil/lotion pumps
  • Reception areas
  • Sink areas
  • Spa/massage tables, face cradles
  • Warming equipment
  • Workstations
10Does Rejuvenate have a harsh odor?

You work hard to create a relaxing ambiance for your clients, so the last thing you want is harsh chemical odors from the products you use. Unlike commonly-used disinfectants such as bleach and alcohol-based products, Rejuvenate has a mild, pleasant scent that does not interfere with the ambiance within your environment, and contains no volatile organic compounds (VOCs).

11How should I store Rejuvenate?

Rejuvenate™ should be stored away from direct sunlight, in a well-ventilated place, and properly labeled in accordance with the Occupational Safety and Health Administration guidelines.

 When storing Rejuvenate™ disinfectants in your facility, remember to keep the container tightly closed and in a dry and well-ventilated place. Make sure the product is stored in an area that is out of direct sunlight, as well as away from heat and ignition sources. Also, avoid storage at elevated temperatures.

 Rejuvenate™ has good compatibility with most hard, non-porous surfaces, including stainless steel, treated wood, and hard plastics. If you are storing the Rejuvenate™ bottles in a cabinet or on a shelf, it is a good idea to have the bottles sit on a plastic liner, just in case the bottle is knocked over and any product spills onto the surface.

Formats

1Rejuvenate Wipes

Q. What is the active ingredient in Rejuvenate™ Wipes?

A. The active ingredient is what kills pathogens—not all of them work the same way and some disinfectants employ harsh chemicals that can come with some pretty nasty side effects. Rejuvenate Wipes are powered by a patented technology called Accelerated Hydrogen Peroxide. It’s fast and powerful but gentle on users and the environment. Basically it’s the best of both worlds, keeping you and your client safe from infection while reducing your exposure to toxic chemicals.

 

Q. How do Rejuvenate™ Wipes Work?

A. You wouldn’t think there wasn't much to using a wipe but Rejuvenate™ wipes are specially formulated to keep surfaces wet long enough to do the job of killing germs. Just wipe and leave to air dry with no need to worry about any residues, lingering smells or organic build-up. Best of all Rejuvenate Wipes clean while they disinfect and disinfect while they clean.

 

Q. What is “Contact Time” and why is it important?

A. Many people think wiping down a surface with a disinfectant wipe or spray is doing the job of disinfection immediately. But that is not true and even worse, the practice may be exposing you and your unsuspecting customers to germs you thought were gone.

“Contact Time” is the amount of time required for a surface to remain wet in order for germicidal activity to take place. It will be noted on the label and will vary anywhere from 30 seconds to 10 minutes depending on the kinds of nasty bugs that need to be eliminated.

If a product dries too quickly and has a long contact time, it may not reach the contact time therefore you are not achieving true disinfection unless you re-apply.

Our Rejuvenate™ products have short realistic contact times up to 10x faster than the competition, providing you with disinfection confidence.

 

Q. What can Rejuvenate™ Wipes be used on?

A. Rejuvenate™ Wipes can be used on virtually any hard surface that needs to be cleaned or disinfected. Our products work great on Workstations, Chairs/Stools, Spa Tables, Facial Equipment, Counter-Tops, Mag Lamps, Hot Towel Cabinets, Sink Areas, Warming Equipment, Massage Stones, Cup Therapy, Massage Tables, Face Cradles, Oil/Lotion Pumps, Door Handles, Non-Circulating Foot Baths (approved for FootsieBaths™), Table Lamps, Drying Stations, Reception Areas, etc. Also suitable for Safety Partitions/Dividers, Sneeze Guards and Treatment Shields.

2Rejuvenate Ready to Use

Q. What is the active ingredient in Rejuvenate™ Spray?

A. The active ingredient is what kills pathogens—not all of them work the same way and some disinfectants employ harsh chemicals that can come with undesired side effects. Rejuvenate™ Spray is powered by a patented technology called Accelerated Hydrogen Peroxide. It’s fast and powerful but gentle on users and the environment. Basically it’s the best of both worlds, keeping you and your clients safe from infection while reducing your exposure to toxic chemicals.

 

Q. How does Rejuvenate™ Spray Work?

A. You wouldn’t think there was much to using a spray but Rejuvenate™ is specially formulated to keep surfaces wet long enough to do the job of killing germs. Just spray and leave to air dry with no need to worry about any residues, lingering smells or organic build-up.

 

Q. Does Rejuvenate™ Spray contain fragrances? What does it smell like?

A. Rejuvenate™ Wipes do not contain any fragrances by design so as not to interfere with the natural scents and aromatherapies of your salon or spa. Some have noted a mild scent like vanilla coke but it’s very faint unlike other ammonia and bleach based disinfectants which can be accompanied by volatile organic compounds (VOCs).

3Rejuvenate Concentrate

Q. What is the active ingredient in Rejuvenate™ Concentrate?

A. The active ingredient is what kills pathogens—not all of them work the same way and some disinfectants employ harsh chemicals that can come with undesired side effects. Rejuvenate™ Concentrate is powered by a patented technology called Accelerated Hydrogen Peroxide. It’s fast and powerful but gentle on users and the environment. Basically it’s the best of both worlds, keeping you and your clients safe from infection while reducing your exposure to toxic chemicals.

 

Q. What is “Contact Time” and why is it important?

A. Many people think spraying a surface with a disinfectant is doing the job of disinfection immediately. But that is not true and even worse, the practice may be exposing you and your unsuspecting customers to germs you thought were gone. 

“Contact Time” is the amount of time required for a surface to remain wet in order for germicidal activity to take place. It will be noted on the label and will vary anywhere from 1 to 10 minutes depending on the kinds of bugs that need to be eliminated. 

If a product dries too quickly, it may not stay wet long enough to reach the requisite contact time. You are therefore not achieving true disinfection unless you re-apply. 

Our Rejuvenate™ products have short realistic contact times that are up to twice as fast as the competition, providing you with disinfection confidence.

 

Q. Does Rejuvenate™ Concentrate contain fragrances? What does it smell like?

A. Rejuvenate™ Wipes do not contain any fragrances by design so as not to interfere with the natural scents and aromatherapies of your salon or spa. Some have noted a mild scent like vanilla coke but it’s very faint unlike other ammonia and bleach based disinfectants which can be accompanied by volatile organic compounds (VOCs).

 

Q. What can Rejuvenate™ Spray be used on?

A. Diluted Rejuvenate™ Concentrate can be used on virtually any hard surface that needs to be cleaned or disinfected. Our products work great on Workstations, Chairs/Stools, Spa Tables, Facial Equipment, Counter-Tops, Mag Lamps, Hot Towel Cabinets, Sink Areas, Warming Equipment, Massage Stones, Cup Therapy, Massage Tables, Face Cradles, Oil/Lotion Pumps, Door Handles, Non-Circulating Foot Baths (approved for FootsieBaths™), Table Lamps, Drying Stations, Reception Areas, etc. Also suitable for Safety Partitions/Dividers, Sneeze Guards and Treatment Shields.

4Prevention HLD8 Tool Disinfectant

Q. Why should I use a high-level disinfectant for my tools?

A. Using a high-level disinfectant such as Prevention HLD8 to disinfect your tools between clients provides two major benefits:

  1. A higher standard of disinfection while Rejuvenate is ideal for disinfecting surfaces throughout your workspace, some tools need a bit of extra disinfecting power. High-level disinfectants are the standard in healthcare for items that may break the skin during use, potentially exposing your clients to harmful pathogens. Using a high-level disinfectant for these tools exceeds the requirements of almost all state guidelines, providing your clients with the highest standard of care.
  2. No daily dump required – surface disinfectants need to be dumped out at the end of each day or sooner, but high-level disinfectants can be approved to be reused over multiple days. You can use the same container of Prevention HLD8 for up to 21 days, saving time and money in the long run.

 

Q. My state guideline requires the use of an EPA-registered disinfectant. Can I still use Prevention HLD8?

A. Many state guidelines across the United States advise the use of an EPA-registered disinfectant for soaking tools between clients. However, high-level disinfectants such as Prevention HLD8 are registered with the Food and Drug Administration (FDA). FDA-registered high-level disinfectants provide a higher level of efficacy against pathogens compared to EPA-registered surface disinfectants, and as a result of this are widely used in healthcare settings to decontaminate certain tools and instruments that carry a higher risk of infection. Therefore, soaking your tools in Prevention HLD8 exceeds the requirements of most state guidelines, going above and beyond to keep your clients safe.

 

Q. How can I ensure that my Prevention HLD8 solution is still okay to use?

A. Your container of Prevention HLD8 can be reused for up to 21 days before replacing with fresh solution. HLD8 test strips are available to ensure that the solution is still strong enough to use. There are a few scenarios in which you should dispose of your solution, even if the 21-day period is not over:

  1. You test the solution with the test strip and get a ‘FAIL’.
  2. The solution looks visibly cloudy or contaminated with dirt and debris.
  3. The expiry date on your original container of Prevention HLD8 has been passed.

 

Q. How do I use Prevention HLD8?

A. Prevention HLD8 can be used to disinfect your tools quickly and effectively between clients, following just four simple steps:

  1. Clean tools using water and detergent. Rinse and dry thoroughly.
  2. Pour Prevention HLD8 directly into your soaking tray. The solution is ready-to-use and should not be diluted.
  3. Fully immerse your tools in Prevention HLD8 for only 8 minutes. Re-use this solution for up to 21 days in your soaking tray.
  4. Rinse your tools with water and dry manually using a clean cloth or disposable towel. Store in a clean container marked “DISINFECTED”.

 

Q. What type of tray should I use when soaking my tools in Prevention HLD8?

A. You can use any chemical-resistant plastic or medical grade stainless steel tray that has a lid (for proper storage). Using a shallow and wider tray can be more beneficial because it will allow you to spread your tools out in the solution more easily instead of clumping them all together, thus allowing complete immersion in the disinfectant solution ensuring proper contact with the entire instrument/tool during the 8-minute soak.

 

Q. Do I need to wear personal protective equipment (PPE) when using Prevention HLD8?

A. Prevention HLD8 is non-corrosive and non-irritating to eyes and skin, and is not associated with any other health hazards. Despite this positive safety profile, we recommend the use of gloves when placing and removing instruments, to protect against possible splashing. In addition, wearing gloves when disinfecting is a good practice to prevent cross contamination.

 

Q. Is Prevention HLD8 compatible with my tools?

A. Prevention HLD8 has been validated through testing to be effective against a wide range of commonly-used materials, including the following:

That said, it is a good idea to check with your tool manufacturer for their suggestions or recommendations for cleaning and disinfection, as they may have experience with certain solutions or practices that they do or do not recommend for their tools.

 

Q. What is the shelf life of Prevention HLD8?

A. Prevention™ HLD8 has a shelf life of 18 months from the date of manufacture, with a 21-day reuse claim. The expiration date of your Prevention™ HLD8 solution will be found on the product container. After opening the bottle, the solution remaining in the original container can be stored for up to 90 days until used, provided the 90 days does not extend past the expiration date on the container.

 

Q. Can Prevention™ HLD8 be used as a surface disinfectant for countertops, chairs, etc.?

A. Prevention™ HLD8 is a high-level disinfectant intended as an 8-minute instrument soak for high-level disinfection of tools such as nail clippers, nippers, tweezers, nail files, and foot files. Prevention™ HLD8 cannot be used as a surface disinfectant. For surface disinfection, Rejuvenate™ Disinfectants would be appropriate. Rejuvenate™ disinfectants are available in a few different formats- Rejuvenate™ Concentrate, Ready-to-Use Liquid (Spray), and Wipes and are intended for use on hard, non-porous surfaces such as countertops, tables, chairs, skincare equipment, massage tables and more.