Enhance your knowledge and education of all things "infection prevention” with these informative webinars. Listen to the experts and become one yourself as you learn about industry best practices to combat pathogens in your salon or spa. Visit often as well be posting new webinars on a regular basis. Want to get advanced notice about upcoming webinars? Subscribe to our blog (scroll to bottom of page)—thanks for your interest.

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Webinar- The Ins and Outs of an SOP Manual, Your Not so Secret Weapon for Success | Valerie Delforge (46:30)

February 25, 2021


A strong SOP manual allows you to create a smooth operation and focus your team on what you want to happen within your Spa or Salon. Everything on your mind is written down so expectations are met. As a leader, knowing that the procedures are set, will allow you to focus on other essential parts of the business while supporting the management of the team.


During this webinar, Valerie discusses the following:

  • Understand the importance of the SOP Manual and how to create it
  • Learn how to introduce it to your team
  • Discover the only key to make your SOP manual the most essential part of your business

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