Looks can be deceiving and in some cases deadly. A surface may look sparkling clean to the naked eye, but there could be pathogens waiting to infect you or your clients. Disinfectants may advertise that they kill COVID-19, but did you know it is not enough to just spray and wipe? In this presentation, Nicole Kenny explains the importance of cleaning and disinfection and how to successfully go about doing it. She also reviews key characteristics of a disinfectant that you should be aware of so that you can disinfect with confidence. You will walk away from this presentation with the tools you need to keep yourself, your facility, and your clients safe from infectious diseases.