A strong SOP manual allows you to create a smooth operation and focus your team on what you want to happen within your Spa or Salon. Everything on your mind is written down so expectations are met. As a leader, knowing that the procedures are set, will allow you to focus on other essential parts of the business while supporting the management of the team.

During this webinar, Valerie discusses the following:

• Understand the importance of the SOP Manual and how to create it
• Learn how to introduce it to your team
• Discover the only key to make your SOP manual the most essential part of your business